Kringlid lanceert nieuw internationaal management boek: REINVENTING FINANCIAL SERVICES
15.09.2010Reggy de Feniks (see www.9senses.com) has written this new management book on the future of banks and insurance companies, which is published by Financial Times / Prentice Hall, together with VODW partner Roger Peverelli. The foreword is written by Jan Hommen, CEO of the ING Group.
The financial crisis and the subsequent economic melt-down have forever changed the
relationship between consumers and financial service firms. Reggy de Feniks and Roger Peverelli, both experts in financial services, present a thought provoking and insightful vision on the future of banks and insurance companies, putting the customer centre stage.
Reinventing Financial Services includes over 100 inspiring best practices from across the globe and will spark new ideas. A must read for anyone working in the financial sector or anyone who takes an interest in financial services for consumers.
The book includes contributions of over 50 key executives of leading financial institutions and industry experts of leading business schools from across the globe, among others:
ABN AMRO, Aegon, Allianz, Allstate, Aviva, AXA, Barclays, BNP Paribas , Citigroup, Deutsche Bank, Danske Bank Group, Falabella, HSBC, ING Group, Jyske Bank, Bank of Korea, Lloyds Banking Group, Rabobank, Standard Chartered, Groupe Société Générale, Swiss Re, Triodos Bank, Umpqua Bank, UniCredit Group, Zurich Financial Services, Stephen Covey, Joe Pine, IESE Business School, INSEAD, Frankfurt School of Finance and Management, London Business School and Wharton Business School.
Spanish contributions include interviews with key executives of BBVA, Caja Navarra, Caixa Catalunya, La Caixa, ING Direct (CEO Alfonso Zapata), Grupo Santander and Zurich Financial Services Spain. The book also includes the vision of several inspirational people from outside the financial industry, such as Ferran Adria (el Bulli) whose vision on nutritional education serves as a good metaphor for increasing financial literacy of consumers.
For more information about the book, please see www.reinventingfinancialservices.com.
For a preview, see article http://tinyurl.com/2vdudu7 in ‘Het Financieele Dagblad’ or article tinyurl.com/3am3g9v in ‘De Telegraaf’ (in Dutch). Or contact rdefeniks@9senses.com.
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